CMS 485 Professional - All Versions

Support Policy

    If a client is on continous support they are entitled to:
  • Upgrades
  • Provided Enhancements
  • Technical Support
  • Operational Training/Support
  • Computer Registrations**
  • Discounts on additional CMS 485 Professional versions
  • Discounts on POC_Synch

  • What to do:
    1. If a problem is encountered, send a detail description of the problem and the area it occured in via email to Future Visions.
    We will evaluate your situation immediately and determine a solution.

    2. If you have a question, you can call or email.

    3. If you have a request for an enhancement, send an email describing in detail what you would like.
    Our policy is:
    If a client is on support and the enhancement can benefit most of our clients, we add the features or reports without charge.

    **Computer Registrations:
    After the initial registration, you are entitled to 1 free re-registration per year.
    A re-registration would be required if you replace a computer or if you have to reformat your hard drive due to a virus for example.
    Any more than 1 re-registration in a one year period will incur a fee.
    We understand that unusual circumstances and natural disasters can happen, so we will review each registration per client request.

CMS 485 Professional
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